creditas - Managing Team Cognitive Load for a Fast Flow of Value
How did a Brazilian fintech transform from a struggling single team to high-performing product teams delivering weekly increments?
Creditas's journey from cognitive overload and delivery paralysis to Team Topologies-driven success shows how measuring and managing team cognitive load can unlock fast flow of value in complex multi-product environments.
What you will learn in this case study
🔵 Why a single team handling multiple products led to burnout and delivery failures
🔵 How cognitive load assessment revealed hidden bottlenecks in both teams and leadership
🔵 The role of enabling teams in reducing task complexity and improving processes
🔵 When and how to introduce a platform team to address technical bottlenecks
🔵 How continuous cognitive load monitoring guided successful organizational evolution
This case study will be soon available on the website and you can fully read it in the second edition of the Team Topologies book.
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