creditas - Managing Team Cognitive Load for a Fast Flow of Value
How did a Brazilian fintech transform from a struggling single team to high-performing product teams delivering weekly increments?
Creditas's journey from cognitive overload and delivery paralysis to Team Topologies-driven success shows how measuring and managing team cognitive load can unlock fast flow of value in complex multi-product environments.
What you will learn in this case study
🔵 Why a single team handling multiple products led to burnout and delivery failures
🔵 How cognitive load assessment revealed hidden bottlenecks in both teams and leadership
🔵 The role of enabling teams in reducing task complexity and improving processes
🔵 When and how to introduce a platform team to address technical bottlenecks
🔵 How continuous cognitive load monitoring guided successful organizational evolution
