Organization-wide business agility in telecoms with Team Topologies at Telenet
How did Belgian telecom Telenet scale Team Topologies across their entire 3,300-person organization to achieve true business agility?
Telenet's enterprise-wide transformation shows how combining Team Topologies with Domain-Driven Design and Wardley Mapping can eliminate structural friction and create autonomous "micro-enterprises" that optimize for fast flow across all business functions, not just IT.
In this case study you'll learn
🔵 Why the Spotify model increased transparency but created exponential coordination costs
🔵 How "tribe archetypes" organized around business capabilities eliminated handoffs and bottlenecks
🔵 The role of all four Team Topologies team types within customer and platform tribes
🔵 How Team APIs and clear boundaries reduced cognitive load across complex telecom operations
🔵 The holistic approach that extended Team Topologies principles beyond software to HR, Finance, and all business functions
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