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From Call Centers to Team Topologies: Transforming Financial Services Through Design Thinking

Financial institutions today face unprecedented pressure to become more agile and customer-centric, yet many struggle with deeply entrenched organizational patterns that resist change. Through insights from Luke McManus, Team Topologies Asia Pacific lead, we explore how design thinking and modern team organization principles can help break through these barriers.

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Blog Ana Ciobotaru Blog Ana Ciobotaru

The Synergy of Technology and People: How Team Topologies is Revolutionizing Companies

In a recorded interview from the Acceler8IT Conference in Krakow, Matthew Skelton, co-author of Team Topologies, sat down with Sabine Wojcieszak from getNextIT to discuss the practical and human-centered value of Team Topologies in modern workplaces. Their conversation delves into the potential of this flexible framework, which promotes adaptive team structures, reducing cognitive load, and nurturing a sense of security and fulfillment at work.

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