Gielen Rojas-Lopez - Team Topologies Advocate
Gielen Rojas-Lopez - Team Topologies Advocate
I have extensive experience across diverse roles in business and technology, equipping me with a deep understanding of the end-to-end operations of organizations and the pivotal role technology plays in driving success.
My expertise spans strategy, organizational and service design, and the integration of value chains across organizations. I bring a strong focus on customer experience and operational efficiency, coupled with a solid understanding of frameworks, regulations, and industry best practices tailored to meet the unique needs of each client.
By leveraging various approaches, models, and techniques, I deliver comprehensive insights and guide clients in achieving meaningful transformations and sustainable improvements across their operations.
Throughout my career, I have held roles in banking service delivery, IT service management, service design, business analysis, enterprise architecture, and cloud consulting. My experience spans multiple industries in both the public and private sectors, including cloud service providers such as Microsoft and VMware.
You can reach Gielen via:
Team Topologies Advocacy
The principles outlined in Team Topologies—including treating platforms as a product, prioritizing the people served as customers, and considering cognitive load and its impact on service development—have long been central to my work. The concept of purposeful team structures and interactions deeply resonates with me, aligning with best practices I’ve consistently applied throughout my career in service design, technology-enabled transformations, and operational model improvements.
The release of Team Topologies felt like a natural extension of the principles and approaches I had embraced for years. Its cohesive, well-researched framework provided an invaluable tool—particularly the team and collaboration types—which have enhanced how I model organizations. I have long advocated for these principles, applying them to product implementations, service improvements, transformational initiatives, and the design of target operating models. The book further solidified and expanded my ability to drive effective, team-oriented organizational design and collaboration.
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